Privacy Policy

1. Introduction

C Cubed Services LLC, a California limited liability company doing business as Cali Cleaning Crew (“Company,” “we,” “us,” or “our”), values your privacy.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you:

• Visit our website
• Submit a form or request a quote (including via Meta/Facebook/Instagram ads)
• Book or receive cleaning services
• Communicate with us via phone, SMS, email, or messaging platforms

2. Information We Collect

A. Information You Provide

We collect information you provide, including:

• Name
• Email address
• Phone number
• Service address
• Cleaning preferences or notes

This includes information submitted through:

• Website forms
• Meta (Facebook/Instagram) lead forms
• Messenger conversations

B. Payment Information

Payments are processed securely through third-party providers (e.g., Stripe).

We do not store full credit card details.

C. Automatically Collected Information

When you interact with our website or ads, we may collect:

• IP address
• Device and browser type
• Pages visited and actions taken
• Referral source (e.g., Facebook/Instagram)

We use tools such as:

• Meta Pixel (Facebook Pixel)
• Website analytics tools

3. How We Use Your Information

We use your information to:

• Respond to inquiries and provide quotes
• Schedule and deliver cleaning services
• Process payments
• Send confirmations, reminders, and updates
• Communicate via SMS, email, or messaging
• Improve our services and customer experience
• Measure and improve advertising performance (including Meta ads)

4. Meta (Facebook & Instagram) Advertising

We use Meta advertising tools, including the Meta Pixel and lead forms, to:

• Show relevant ads
• Track ad performance
• Understand how users interact with our website

Meta may collect or receive information from our website and use it in accordance with its own data policies.

You can learn more here:

https://www.facebook.com/privacy/policy

You can control how Meta uses your data through your Facebook/Instagram ad settings.

5. Sharing Your Information

We do not sell your personal information.

We may share your information with:

• Service Providers: payment processors (e.g., Stripe), CRM and scheduling tools (e.g., Jobber), and marketing platforms (e.g., Meta/Facebook).
• Service Personnel: we may share necessary details (such as address and instructions) with cleaners or contractors assigned to your service.
• Legal Compliance: when required by law or to protect our business.

6. SMS & Communication Consent

By providing your phone number, you consent to receive:

• Appointment confirmations
• Service reminders
• Follow-ups and updates

Message and data rates may apply.

You may opt out at any time by replying STOP.

7. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Track website usage
• Improve performance
• Measure advertising effectiveness

You can manage cookies through your browser settings.

8. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Request access to your personal information
• Request deletion of your data
• Request correction of inaccurate data
• Opt out of the “sale” or “sharing” of personal information

To exercise your rights, contact us at:

scott@calicleaningcrew.com

We will not discriminate against you for exercising your rights.

9. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Maintain records
• Comply with legal obligations

10. Data Security

We implement reasonable safeguards to protect your information.

However, no method of transmission over the internet is 100% secure.

11. Third-Party Links

Our website or communications may contain links to third-party websites.

We are not responsible for their privacy practices.

12. Children’s Privacy

Our services are not intended for individuals under 18.

We do not knowingly collect personal data from children.

13. Updates to This Policy

We may update this Privacy Policy periodically.

Changes will be posted with an updated “Last Updated” date.

14. Contact Information

C Cubed Services LLC
DBA Cali Cleaning Crew

Email: scott@calicleaningcrew.com

Daly City, California